30-Day Unconditional Product Guarantee
Vigilant’s philosophy has always been to manufacture the highest quality crafted products. We believe that our products achieve a level of satisfaction for our customers that no other product can. Of course we want you, our customer, to be the final judge of this. For your protection, we have a 100% unconditional guarantee on all our standard products. If for any reason, you are not satisfied with your Vigilant purchase, within the first 30 days of receiving it, return it to Vigilant in original condition and original packaging and be issued a full refund less inbound and outbound freight, or replacement product, it’s your choice. We don’t want you to have a Vigilant product that you are not proud to own.
Limited Two-Year Vigilant Warranty
Upon registering your product with Vigilant online here, you are covered under our limited two-year warranty.
All Vigilant products are guaranteed to be free from defects in materials and/or workmanship for up to two years. Vigilant may, at its sole discretion, repair or replace a defective component or product within this two-year period.
Any and all component(s) determined to be defective by Vigilant, along with a copy of original sales receipt, must be returned to Vigilant in good condition at the owner’s expense.
Conditions to Vigilant’s Two-Year Warranty
Vigilant will not be held responsible for damage incurred during a product’s return as a result of improper packaging. It is strongly suggested that all original packaging material from Vigilant be retained for all returns.
Vigilant will not be held responsible for any damage to property as a result of a Vigilant product, or product component failure.
Vigilant’s warranty does not pertain to any customer applied finishes, or any damage caused by neglect, abuse, misuse, improper operation, or unforeseen circumstances.
Vigilant’s warranty is considered null and void if the registration card is not completed and returned to Vigilant within 60 days from receipt of your product.
Vigilant’s warranty is non-transferable, and is valid for the original owner only.
Please contact Vigilant at 888-812-4427 if you have any questions or have misplaced your warranty.
Vigilant is a reseller for many fine products within the industry. Products that are resold by Vigilant carry the original manufacturer’s warranty. |
